Terms and Conditions

To participate in the activities, T-Rafting requires:

  • Carefully read the information and programs related to the chosen activity, accurately assessing physical and technical difficulties of a given route, even asking info@t-rafting.com directly, so that together we can assess its feasibility.
    Register and participate only if in good mental and physical health in order to approach the activity with the necessary safety. Any problems, injuries and/or unwell state must be communicated in advance in writing, or directly to the guide prior to the activity itself for any last-minute unforeseen events.

T-Rafting also reserves the right to:

  • Change the activity and/or cancel the event in case of bad weather and/or prohibitive conditions that do not allow the activity to be conducted according to our safety standards.
  • Cancel the event if the minimum number of participants is not reached, which may vary depending on the event in question.
  • Exclude participants who exhibit a state of health that is not compatible with the conduct of the activity or do not follow the guide’s instructions, engaging in irresponsible, unpredictable behavior or otherwise endangering their own or others’ safety.

Confirmation of enrollment

The activity is considered confirmed upon payment of the full fee.
In case of cancellation of the activity, even at the last moment, due to adverse water conditions (rivers in flood or dry), or other unsuitable conditions, T-rafting may propose an alternative route; in case of non-acceptance you are entitled to a full refund of the fee.
Rain is not a reason for cancellation unless it is a weather alert of particular danger and in any case at the sole discretion of the Company Technical Manager.

Cancellation

Any cancellation must be communicated by e-mail to info@t-rafting.com and the deposit of €20 per person will be retained.
If the cancellation is communicated in the 48 hours prior to the activity, the fee will not be refundable.
A delay of more than 15 minutes from the appointment time may result in the cancellation of the ticket without the possibility of a refund.

Payment

  • By PayPal or credit/debit card upon confirmation by T-rafting of individual activities.
  • Via APP. PayPal directly to: info@t-rafting.com by entering the amount to be quoted
  • By Bank Transfer at Banca di Credito Cooperativo di Pontassieve, via d’Annunzio branch, Florence
    made out to
    AQUATERRA SSD A.R.L.
    IBAN: IT54Y0873602802000000202101
    SWIFT: ICRAITRRKG0

    indicating in the reason for the activity, date, route and number of participants.

Release and consent for publication and transmission of images

During the activities, photographic material and/or video footage may be produced for the sole purpose of promotion through various T-Rafting social channels.
Accordingly, it is implied, by participating in the activities, the authorization free of charge and without time limit for the publication and transmission and/or dissemination of audio-visual materials, personal or group photos and/or to whatever else T-Rafting deems appropriate to disclose in its sole discretion and where the undersigned (or minor child(ren) authorized by me) appear and are in any way recognizable.

If you disagree with the above, you will need to state this via email during registration.